Frequently Asked Questions
Everything you need to know about optimizing your neck strength and recovery.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. Expedited shipping options are available at checkout for those who need their training gear sooner.
What is your return policy for Iron Neck devices?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund, minus shipping costs.
Do the training bands come with a warranty?
Yes, all our resistance bands and hardware are covered by a 1-year limited warranty against manufacturing defects to ensure your training remains uninterrupted.
Can I use the Iron Neck if I have a pre-existing neck injury?
While our products are used by physical therapists worldwide, we strongly recommend consulting with a medical professional before starting any new rehabilitation or strength program.
Do you offer international shipping?
Yes, we ship to most countries globally. Please note that international orders may be subject to local customs duties and taxes upon arrival.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free financing options through Affirm to help you invest in your health over time.