Returns & Exchanges

At Iron Neck, we stand behind our training equipment and offer a 30-day return policy to ensure you are completely satisfied with your performance gains. If you are not happy with your purchase, we provide a streamlined process for returns and exchanges on all eligible items.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Shipping Label

  Once your request is approved, we will provide a prepaid shipping label via email for you to download and print.

• 3.
  Package Your Gear

  Securely pack the items in their original packaging, ensuring all components and manuals are included to avoid restocking fees.

• 4.
  Drop Off and Refund

  Drop the package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.